Support

Last updated: 25 October 2026

Questions, issues, or concerns about popUP by yuKast! and yuKast? Here's where to go.

Contact

Email: [email protected]

Reporting content / blocking users

• You can report individual content directly in the app: open the "…" menu on the relevant post and choose Report.
• You can block other users via their Profile → Block; their content will then no longer be shown to you.
• Reported content is reviewed. See our Terms of Use for details.

Deleting your account

You can delete your account at any time in the app: Profile → Settings → Delete account. For a detailed guide (including deletion without app access), see Delete account and data. The deletion applies to both apps.

Privacy requests

For privacy requests (access, correction, deletion of your personal data), use the same contact address above. See our Privacy Policy for details on how we process data.

Response time

We usually respond within 5 business days. Reports about illegal content are handled without delay.